Privacy Policy


Last updated: 31st May 2018

This Policy describes how, when and why Pelican Grey collects, uses and protects personal information that users give us when they visit or use our website, it also clarifies the conditions under which we may share or disclose it to others and how we keep it secure.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Pelican Grey is an independent payroll and bookkeeping service provider.

Any questions regarding this policy or our privacy practices should be sent by email to info@ or by writing to Pelican Grey, 2 Hollybank Cottages, Woodhouses, Yoxall, DE13 8NR


Information that we collect and its use

We receive information about you when you use our website, such as, when you fill in a contact us or enquiry form or download a brochure.

The information we collect includes your name, job title, company name, address, email address, IP address and the pages you viewed or any other information you might share.

We use your information to:

  • Provide you information about products or services you had enquired about;

  • Respond to your request, asking us to contact you;

  • Send you marketing communications which you have requested,

Our data retention periods for personally identifiable information is as follows:

  • Contact us, enquiry and documents download form data will be saved for a period of 6 years.

Sharing and disclosure of your information

Pelican Grey is bound by data protection laws in the United Kingdom and we take all reasonable care to prevent any unauthorised access to your personal data.

We will not pass your personally identifiable information to anyone outside our company, except when we are required to do so by law, or when we have your specific permission to share it with certain other companies, organisations or individuals that we work with, in order to provide you with further information about potential solutions that you may be interested in.


Marketing communication choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the products and services that you enquired about or have shown interest in, then you can select your choices by ticking the relevant checkboxes situated on the form in which you share your information.

We will not contact you for marketing purposes by post, email or phone unless you have given your prior consent. You can change your marketing preferences at any time by contacting us through email at


Right of access

You may request details of personal data which we hold about you under the Data Protection Act 1998 or GDPR, we will provide this information free of cost in the first instance. Please be aware that we will process your request subject to you satisfactorily providing proof of identity which is in place to protect the loss, misuse or alteration of your information.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any personal information you share on our webpage is encrypted and protected with 128 Bit encryption on SSL. However, any information transmitted over the Internet can never be guaranteed to be 100% secure.

Once we receive your information, we make our best effort to ensure its security on our systems. We have adopted the industry best practices in ensuring data security.

Links to other websites

Our website may contain links to other websites, run by other organisations such as our solution partners or HMRC. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.

In addition, if you landed or linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.